At SafiriSure we're dedicated to making every journey effortless, safe, and rewarding for both passengers and conductors.
For passengers, you can pay your fare by dialing *563#
For drivers, conductors and other mobility partners click partner signup below.
You only need to have access to any type of phone
Use the link above to register via our whatsapp chatbot or Dail *563#
Input the conductor phone number, and fare amount, enter PIN on a pop up
We will load an extra cost of Kes 10/hour* ontop of your fare for insurance
You will receive an SMS with your insurance details and fare payment confirmation
Sign up now and embark on a journey filled with ease, safety, and rewards. Let's ride together!
Join SafiriSure today and experience transportation like never before. Whether you're a passenger seeking convenience or a conductor looking to streamline operations, SafiriSure has everything you need to elevate your commute.
Together, we will revolutionize transportation payments and insurance access, making commuting safer and more convenient for all involved.
Welcome to SafiriSure: Redefining Your Commute
At SafiriSure, we believe in revolutionizing the transportation experience for both passengers and conductors alike. Our platform seamlessly integrates convenience, safety, and financial benefits to enhance every journey. Whether you're a passenger seeking hassle-free fare payments or a conductor looking to streamline your earnings, SafiriSure has you covered.
SafiriSure offers the convenience of seamless payment solutions and the added peace of mind of trip insurance
SafiriSure provides efficient payment collection tools, streamlining earnings management and enhancing operational efficiency.
Passenger manifest for insurance verification, fuel discounts, insured trip for both passenger and conductor, payments reconciliations, analytics for fleet owners, financial assistance for fuel/tires/service parts, disaster preparedness in the event of an accident.
Together, we're transforming transportation payments and insurance access, making commuting safer and more convenient for everyone involved.
To redefine the transportation landscape by seamlessly connecting passengers with trip insurance and empowering conductors with efficient payment collection tools, creating a safer and more prosperous commuting experience for all.
To revolutionize transportation payments by offering passengers seamless fare payments and access to trip insurance. Additionally, to empower conductors with effective payment collection tools, optimizing their earnings and enhancing operational efficiency.
260+
Happy Passengers
40+
Dondas
520+
Insured Trips
4.6
Customer Rating
With SafiriSure, you gain convenience, safety, and prosperity, making us your ultimate transportation partner.
Frequently Ask Questions
This is done in real time/immediately since it is based on the M-Pesa system. The conductor will confirm once the money hits his mpesa wallet and also a notification will be sent to you via SMS.
Our pricing is based on the duration of the trip. We provide the amount which is loaded ontop of your fare amount, ensuring transparent and fair pricing. We start at Kes 10/hour
We have two ways to register, you can use our whatsapp chatbot link(send "partner" to 0725500771 on whatsapp) or use our USSD shortcode(*563#)
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We understand the importance of convenience, so we allow clients to use our whatsapp chatbot to fill in details and claim a benefit. you can also call our number on 0725500771 anytime.
Yes, we stand behind our work with a satisfaction guarantee and warranties on specific services and materials, providing our clients with peace of mind and trust in our services.
At SafiriSure, a Motisure Brand, we prioritize transparency and customer satisfaction. Our refund policy is designed to provide clarity and confidence when purchasing our travel insurance products. Below are the terms and conditions governing refunds for our travel insurance policies:
1. Eligibility for Refunds
Cooling-Off Period: Customers are entitled to a full refund if the cancellation request is made within 14 days of the policy purchase and no claims have been made, nor has the coverage period started.
Non-Refundable Situations: Refunds will not be provided if:
The coverage period has commenced, regardless of whether any claims have been made.
Claims have been initiated or paid under the policy.
The policy includes non-refundable add-ons or bespoke customization.
2. Refund Process
Request Submission: To request a refund, customers must submit a formal refund request via our customer service portal or email at support@motisure.com. Please include your policy number and proof of purchase.
Review Period: All refund requests are reviewed within 7 business days. Customers will be notified of the refund status via email.
Processing Time: Approved refunds will be processed within 14 business days from the approval date and will be credited back to the original payment method.
3. Partial Refunds
Pro-Rated Refunds: If applicable, partial refunds may be offered for certain policies canceled before the coverage start date, minus any applicable administrative fees.
4. Administrative Fees
Refunds are subject to a KES 1000 administrative fee to cover processing costs.
5. Non-Refundable Services
Policies purchased for trips already commenced or completed.
Premiums for previously filed or approved claims.
Custom plans and non-standard add-ons specific to individual customer needs.
6. Special Circumstances
Emergency Cancellations: In exceptional cases such as a government advisory prohibiting travel to the insured destination or other uncontrollable events, a full or partial refund may be issued at the company’s discretion.
7. Contact Us
For any questions related to this refund policy or for assistance with refund requests, please contact our customer support team at +254725500771 or support@motisure.com
All rights reserved. Terms & Conditions Apply